Privacy Policy

Privacy Policy

At Al-Madina International Travels B.D., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when booking Umrah or Hajj packages with us.

1. Information We Collect

We may collect the following personal information:

• Full name, contact details, and address

• Passport details and travel documentation

• Payment information

• Emergency contact details

• Special requirements (medical, accommodation, etc.)

2. How We Use Your Information

We use your information to:

• Process and manage your Hajj or Umrah booking

• Comply with visa and immigration requirements

• Coordinate travel logistics (flights, accommodation, transport)

• Communicate important updates or changes

• Provide customer support

3. Information Sharing

We only share your data with:

• Relevant government and visa authorities

• Airlines, hotels, and transportation providers

• Our trusted agents and partners involved in your travel arrangements

We never sell or rent your information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent at any time

• Request deletion of your data (subject to legal obligations)

6. Cookies and Website Data

Our website may use cookies to improve user experience and monitor website traffic. You can adjust your browser settings to manage or disable cookies.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated revision date.